Frequently Asked Questions
Check-in time for all flights is 30 minutes prior to departure. Ensuring a smooth and timely operation is vital. To facilitate an efficient boarding process and maintain our commitment to punctuality, we like all passengers to arrive promptly for check-in. Being more than 15 minutes late to the check-in deadline may result in the forfeiture of your reserved seat. We look forward to providing you with a professional and exceptional flight experience.
Check into the Odyssey Aviation building, 3950 Merlin Dr, Kissimmee, FL 34741. There will be signs indicating where to go. Walk into the front doors and down the hallway on the right. Take the first right. Follow the stairs up to the second level. Go through the doors on the left, and a team member will meet you for your flight.
We are dedicated to providing quality flights to our guests, therefore we cannot delay take-off times. Unfortunately, late arrivals will NOT be able to join the flight. We run on a very professional schedule, and books all flights back-to-back to optimize our helicopters. Guests more than 15 minutes late to check-in will be billed the full cost of their flight, however, we will work with each customer's individual situation with enough notice.
Yes! The Aviation building has nice, clean bathrooms. Feel free to wait in the building and use the restrooms while everyone checks in.
We want you to capture every moment of your adventure! Cameras and water are welcome on board. As the helicopter has limited space, and we want each guest to have the utmost comfort, carry-on bags and purses of any size are NOT allowed. You can also leave your valued belongings in your vehicle.
Contact Us
For group tours, we can customize an itinerary to emphasize your interests and desired length of tour. If you have a special request, send us a message, and we will be sure to get back to you soon.